Say What You Mean Don't fluff. Have you ever walked away from a meeting and wondered what it was all about? One woman shared how she'd phone her mother, only to hear her mother say "Hello stranger." Instead of causing an angry reaction in her daughter, what if her mother was brave enough to share her true feelings?
Mean What You Say When you commit to helping a friend, or working on a task or attending a function, or any other thing ... then you must keep your word. Your reputation depends on it.
Without Being Mean When You Say It The minute you act in a mean manner, then you've tipped over the line to aggression. ANGER is just one letter away from DANGER.
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